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FAQ

How do I make a purchase? To make a purchase, click on the sidebar menu to see our  product based on category or use the search box to find what you are looking for. When you find something you like, click the ‘Add To Cart’ button after selecting the color and/or size where applicable. If at any stage you change your mind, you can delete the item from your cart by entering into the cart and click on the ‘remove’ button. Once you’re ready, follow through to the check out process. 

Do I need to have an account to buy? No, an account is not required but we highly encourage you to register as a member with us as you will be able to enjoy the following benefits:Save your addresses and payment method for faster checkout Check your order status Review past purchases Track returns and exchanges Be updated on  newest product

What do I do if I forget my password?
If you have forgotten your password, you can use our Password Recovery feature to retrieve it or alternatively, you can contact us at, and we will be happy to assist you.

ORDERS AND SHIPPING

Can I make changes to my order?
Once an order has been placed and confirmed, it will not be possible to change or cancel your order.

How will my order be shipped?
For local orders items will be sent using JNE and international orders items will be sent using standart Post Indonesia delivery services unless an express service is requested. Please note that orders will be sent through the most suitable carrier according to the size, weight and destination.

Where does the Shop ship to? 

We ship to most countries around the globe as we vow to provide you with the best service. For further information, please contact us at ...  

Do you ship to PO Box addresses? 

No. We don't ship to PO BOX at the moment.

How much will it cost and how long will it take to arrive? 

For further information, please visit our Delivery/Shipping page. 

How do I track my order? 

Once the order has been shipped, you will receive an email with a tracking number and information on the carrier. To check the status of the shipment you can also use the specific carrier’s website: EXPEDITO  

PAYMENT 

What payment methods do you accept?

Invoicing will be processed through PayPal’s payment service, allowing us to accept Credit Card payment. We do not accept personal checks, money orders. Please note that items will not be shipped until the transaction has been cleared.